Someone's got to do it

By Zohra Mohamed

It's rated online as the most mentally disturbing and among the 10 worst jobs in the world. But that did not deter former graphic designer Warren Roberts from giving up his IT job to become a crime scene cleaner.

The 26-year-old credits his bizarre choice to years of fascination with crime scenes, and decided to take the plunge after contacting a company in New York. Following intense correspondence and training, he started his own company in Johannesburg last year, Alpha Crime Scene Cleaning, which operates 24 hours a day.

Complete with the masks, chemicals and comprehensive safety gear such as gloves and overalls, Roberts spent months on his own, mopping up crime scenes before expanding to include three full-time "technicians".

Warren Roberts and employee Penny Rostron

With SA crime rates among the highest in the world, Roberts explains that it is a lucrative, if gruesome job, and not a career of choice for the average Joe. "The technicians must be psychologically prepared to brave blood, decomposition and the loose remains of human bodies once the police have left the scene. They all have to undergo regular psychological evaluation and ongoing training - even if they have come from a military or police background."

Roberts says it is the law in most countries to have a crime scene professionally cleaned because of health risks, but there is no law in SA as to who is responsible for cleaning a scene. "There's a great difference between a scene looking clean and being truly clean. Our clients can rest assured the unseen risks have been taken care of."

His company is often called out by emergency or police services and referred to the people concerned, who are liable for the cleaning costs. These range from R900 to R1 600/ hour, depending on the crime and the nature of clean-up. Roberts is usually called out about 12 times a month, but says the recession has resulted in an increase in the demand for his services, partly as a result of increased suicides.

Despite the shocking nature of the job and the risks of contracting deadly viruses during the cleaning up of a crime scene, there is competition. However, most other companies operate with only an individual, while his company is manned by three experienced technicians.

"We are constantly updated with the risks of BPB (blood-borne pathogens) and HIV and have a good understanding of the risks as well as the precautions we have to take to avoid contamination. The police are not responsible for the cleaning and we always have access to a counsellor for staff and the families we deal with to help them cope with the situation."

He admits that despite all the training, the emotional impact is a constant challenge that is difficult to come to terms with.

"It can become very depressing and for this reason we have a close support network within the company as well as regular sessions with a psychologist. If there are the slightest signs that someone is becoming too emotionally affected they are taken off, given a break and receive support from everyone in the team."

On a lighter note, I ask Roberts if he is single because women are put off by his profession and fear he knows exactly how to get rid of them if things go wrong. He laughs and replies: "I'd like to believe it's more my 24 hours on call that is a factor."