GROWING OLD ALONE Cleanup after unnoticed death now a growing industry

By MIZUHO AOKI

Yoshinori Ishimi could hear a high-pitched whine coming from the apartment in Nerima Ward, Tokyo, he was about to enter. When he went inside, he saw black "mini-twister" clouds of flies.

The last tenant had been a 60-year-old divorced man whose body was not found until a month after he had died.

"Every time I encounter such scenes, I hesitate to step inside. But someone has to clean up these flats . . . and be professional about it," said Ishimi of Anshin Net, a cleaning service that is part of R-Cube Co. in Ota Ward, Tokyo.

The Nerima man's case was not unique, and such unnoticed departures are only expected to increase.

According to a report by the National Institute of Population and Social Security Research, the number of single-person households is expected to rise from 14.46 million in 2005 to 18.24 million in 2030, or nearly 40 percent of all households.

With the growing number of single households in this graying nation, businesses specializing in dealing in what has been dubbed "lonely death" have become a fixture.

Anshin Net is one such example.

Founded in 2004, the company handles about 450 requests a year, about half of them dealing with cleaning out dwellings after the occupant has died.

The requests generally come from close relatives. But when people die alone and their corpses are not discovered for weeks or even months — the requests may also come from landlords, as well as more distant kin, because many people die childless and without a partner, Ishimi said.

"We receive about four to eight requests a month asking us to clean dwellings where the residents were found a week, a month, or, in extreme cases, a year after they passed away," Ishimi said.

Police process solitary deaths by carrying out autopsies and, if relatives can't be traced, municipalities cremate the body and inter the ashes in a shared grave, Ishimi said.

Ishimi and other specialist cleaners come in afterward and make dwellings clean again.

Although no figures are available, with the increasing media coverage about people dying lonely deaths, both the number of people engaged in this business and job requests have surged in the past two or three years, said Atsushi Takaesu, 38, an Okinawan who has run a special cleaning business in Kanagawa Prefecture since 2003.

"I had only about 10 cases a year about seven years ago. But this year, the number is likely to surpass 400. I received about 40 requests this June alone," said Takaesu, who recently published "Jiken Genba Seisonin ga Iku ("Here Comes a Crime Scene Cleaner"), a nonfiction book on his specialty of cleaning housing where people died lonely deaths, including suicides.

Takaesu said he is proud of his job but admits that at times it is heart-wrenching.

Pointing to a picture of a bathtub one-third full of a dark reddish liquid, Takaesu explained: "This is not ramen. This is a dead lady's body fluid and skin. I actually had to step into the bath to clean it."

Apart from the flies, maggots and pupae, crawling, sticking to windows and flying around, there is the hair of the dead, looking like a wig.

Also, bodily fluids and blood soak into tatami mats, and there is the stench of death that many in the business find difficult to totally remove, according to Takaesu.

"It is hard to pick up someone's hair with my own hands, but if you ask me whether I can do it, I can. But the appreciation I get after I clean up those rooms, totally removing the lingering smell of death, is the biggest thing that keeps me going," he said.

Ishimi of Anshin Net said people who die alone often share the same circumstances, and he strongly believes many can avoid this fate by changing their lifestyles.

"Many were men in their 50s or 60s, divorced, and with no job. They had not been in contact with their friends or families and they often were diabetic," Ishimi said, adding that when he goes inside their dwellings he often finds the curtains drawn and piles of empty food boxes from convenience stores, cans or bottles of alcohol, and insulin vials.

"It's sad. And to be honest with you, I ask them (the deceased), 'Why?' Because (in many cases) if they had changed their lifestyle, they could have avoided dying (in the way they did). They shut out the sunlight and fresh air with curtains, and isolated themselves from everyone," Ishimi said.

After seeing so many residences long after the occupant's death, Anshin Net is now shifting its focus on what it calls "welfare cleaning."

About half of the requests the company receives today are from care managers, helpers or sometimes municipalities asking for help cleaning the dwellings of elderly people who live alone and have huge garbage accumulations.

These people call first because they can't enter the elderly person's house unless the waste is removed, or, in some cases, following complaints made to municipalities from neighbors, Ishimi noted.

"In recent years, the number of elderly who live alone buried under a mountain of garbage has surged. Some have dementia and some are physically unable to take out the garbage. It is these people who are the ones most likely to die alone," Ishimi said.

"We want to minimize cases in which elderly people die alone. I believe cleaning their housing will act as a deterrence."

Determine the Quickest, Most Effective, and Least Costly Way to Clean Up

If you have had a suicide, homicide, or death of any sort in which blood or bodily fluids are lost you are now in need a biohazard clean up company. Another term used to describe a biohazard cleaner is described by many to be crime scene clean up or biorecovery technician. This type of service is not commonly used but is very necessary. The harmful elements of a death scene or trauma scene are typically traumatic and gruesome in nature but in addition to this element their is an issue of health problems that can come from some of the toxins released in the scene. These toxins may be blood borne pathogens, other viruses and disease, many unknowns, as well as odor releasing elements that can cause a home to be almost uninhabitable. In addition to this whatever has been cleaned or removed by the biohazard clean up crew must then be disposed of in a safe and lawful manner, meeting any EPA and other federal and state regulations.

Our crime scene clean up experts are fully licensed in each state and meet all legal requirements, but in addition to this they are highly trained and qualified and have hundred of clean up hours under their belt. A death clean up crew will arrive at your home within an hour of your call if you request. They will begin a remediation inspections and then determine the quickest, most effective, and least costly way to clean up the home and remove any of the remains from the dead body as well as remove the odor. Our biorecovery clean up company will also assist in any billing questions and assist with proper insurance claim filing where appropriate.

The end result is your home getting back to a safe condition, our biorecovery clean up crews always use care and are discreet. Unlike most dead body clean up services, that can take days to complete jobs because they are one man outfits or have to drive from many states over, our crime scene clean up crew will be able to bring as many people as the call requires to get the property cleaned and remove any blood, bodily fluids, brain fragments and more.Contact our 24hrs dispatch center at 877-246-2532

Hiring A Pro For A Crime/Biohazard Cleanup

Unbeknownst to most, crime scenes, biohazard scenes or death scene in general should not be cleaned by property owners/management companies where crime or death scenes have occured. In addition, police and municipal workers do not clean crime/death scenes in the private sector.

The term crime scene technically refers to any area where a crime has taken place. Having a crime committed on your property can be traumatic and psychologically damaging. If this occurs in a property you own or rent, you may be surprised to know that the onus of cleanup belongs to you. Cleaning up after a crime yourself can make the trauma much worse, as well as physically dangerous to future residents of the home. In order to be assured a safe, clean property going forward, it is always recommended to leave the cleanup to the pros.

A lot of people don't really understand what constitutes a crime scene until they themselves step into one. Whenever such an event occurs, the police, ambulance services or fire departments are called first. Emergency services do the most important work in these situations, but one aspect of the job they do not handle: the cleanup. So crime scene cleanup professionals are the second call you should always make after a crime has taken place.

Psychological Trauma
It's true that the owner of a residence is actually responsible for its cleanup. Still, no one should ever be forced to do so. The trauma of performing such a cleanup can be devastating, and the impact of engaging in such an act can scar a person for life. The best crime scene cleanup crews are given special sensitivity training, so they can tactfully interact with a bereaved family while not falling apart at the same time.

Biohazard Dangers
Federal regulations assert that all body fluids are considered biohazards. As such, only a person trained in removing biohazard materials should clean a crime scene contaminated by bodily matter. This isn't merely an overly cautious suggestion; blood and tissue are truly dangerous substances that can easily lead to infection. Often, a small splatter or stain on a wall or floor only indicates that what lies beneath is a much larger pool of human detritus. Only someone equipped with the tools (such as biohazard suits, nonporous gloves, and breathing apparatus) and training should attempt to clean up this kind of mess. Sometimes, a crime scene that even appears relatively clean can hide an invisible mess of bacteria and other dangerous pathogens. Only someone with the proper apparatus to completely disinfect the domicile should be called in to clean it up.

Disposing of Waste
Anyone transporting biohazard or human remains requires special permits and equipment to do so. In addition to transporting issues, crime scene cleaners have to pay a medical disposal company to dispose of human waste by burning it in a special incinerator. The medical waste companies generally charge by the pound and will only burn a minimum amount of waste. Therefore, crime scene cleanup companies will often store biohazard waste until they have enough to dispose of. Here in NY City it is illedale to dispose and any material that contains blood or body fluids into the City Sanitation stream. Mattresses, chairs, linens, ect. can only be disposed by a company that has a permit to dispose of these items as regulated waste or red bag waste. Any management company that has there employee perform this work without the proper training, medical followup and disposal is at risk of receiving fines from OSHA, DEC, and Sanitation.

There are many good reasons not to attempt a crime scene cleanup on your own. Crime scene cleanup organizations regulate and set certain standards for the industry. So, if a crime has been committed on your property, the best thing you can do is to contact these institutions for a recommendation.

Companies tackle mess a corpse can leave behind

Published on October 1, 2009
Angie's List
by Staci Giordullo

What happens to those who die alone — and no one notices? Welcome to the business of biohazard remediation. Originally limited to crime and trauma scene cleaning, the industry's scope has grown to include decontamination of homes soiled by human waste, tissue and body fluids, and other toxins associated with a decomposing body.


Ronald Gospodarski, owner of Bio-Recovery Corp. in New York City, started his business in 1988 after spending years as a paramedic and realizing no company was offering these types of services.

"No one is prepared for this type of thing," he says. "I come in and solve the problem."

According to Gospodarski, approximately 75 percent of his business is cleaning up after decompositions.

"I get calls from family, police, landlords — a lot of times it's the property manager," he says.

Stacie Salerno of Bradford, Pa., recently hired Gospodarski to clean her brother's apartment after he was stabbed to death, reportedly by a stranger police believe he likely met online. "I never knew this kind of company even existed," Salerno says. "But they took care of everything. You never would know there was a murder in that apartment."

Like many other industries, the prerequisites to be a bio-recovery technician vary greatly by state. The federal Occupational Safety and Health Administration requires proper training in order to handle blood-borne pathogens. In addition, companies should hold the proper permits for biohazard waste disposal as well as general liability and pollution liability insurance.

What happens to those who die alone? Welcome to the business of biohazard remediation. See examples of biohazard remediation >>Dale Cillian, president of the American Bio-Recovery Association, says the lack of a nationwide standard is unnerving because there are companies that grossly overcharge customers and don't thoroughly clean or properly dispose of the waste.

"Some of these companies will rob people blind," Cillian says. "They're hurting families at the worst time of their lives." Gospodarski, who's certified with the ABRA, agrees and says his average job costs between $1,500 and $3,500. "Customers need to do their due diligence before hiring a company like mine," he says.

Industry experts recommend verifying companies with ABRA — which has 80 members — Angie's List and the BBB.

While a coroner typically removes the body before the biohazard remediation team arrives, there are a number of threats left behind — many of which go unnoticed by the untrained eye.

"We see marks of contamination affected during the removal of the body such as fluid from the body bag touching walls and furniture," says John DiGulio, co-founder of USA Decon in Houston. "Light switches and door handles are usually left unclean."

Hiring a professional to clean up such a mess can lift an emotional burden from grieving family members. "There aren't many jobs in which you can provide unimaginable relief for someone," DiGulio says.

Originally limited to crime and trauma scene cleaning, the scope of biohazard remediation has grown to include the cleanup and decontamination associated with mold, human waste, tissue and body fluids, animal waste and other toxins.

If a body is left undiscovered in a home for any period of time, a bio-recovery technician is needed to remove the unpleasant consequences of that decomposition.

When Bodies Go Unnoticed

Tuesday, July 28, 2009
By Sewell Chan

The discovery of the body of James Gales — a Vietnam War veteran whose remains were found on Saturday in a housing project in Canarsie, Brooklyn, evidently months after he had died — was reminiscent of past episodes in which the bodily remnants of humans were uncovered long after they had died. It is an occasional event in the life of the city that prompts wonder: how, in a place so crowded, with so many daily human interactions in the hallway, on the sidewalk, on the subway, in the store and elsewhere, can someone die without notice? (This is not counting the remains of victims of mob hits and other crimes.)

Last October, the police discovered the decomposing bodies of Albertina Rambla, 91, and her son, Hector, 61, in their home in the Washington Heights section of Manhattan, after a neighbor called 911 three times in nine days. It was not immediately clear which of the two died first or when each died, but neighbors had reported a foul odor coming from the apartment.

In December 2007, the authorities found the skeletal remains of Christina Copeman, a Trinidadian immigrant, in her East Flatbush house, more than a year after she had died of heart disease. Con Edison had canceled Ms. Copeman’s account but left her power on. A pile of unclaimed mail had accumulated. The roof of her house had started leaking, causing a neighbor to call 911. A City Buildings Department inspector came and issued a violation.

In March 2007, the authorities found the bones of a frail, elderly woman in her two-story house on Perry Avenue in the Norwood section of the Bronx. She had lived alone, though her neighbors said they had started calling the police two years earlier when they realized that they had not seen her in a while.

In the spring of 2005, City Housing Authority officials found the body of an 86-year-old retired transit worker in the Queensbridge Houses in Long Island City, months after he had died of natural causes. The cleanup of the body was left to Ronald Gospodarski, a paramedic and a bio-recovery technician who specializes in cleaning up after suicides, murders and other crime scenes, along with natural deaths.

Occasionally, human remains are found outdoors. In December 2004, a worker cleaning a remote corner of the Highland Boulevard overpass crossing the Jackie Robinson Parkway in Brooklyn came across the skeletal remains of a person in a seated position, leaning against a wall, in a wooded area where homeless people sometimes slept. There was no evidence of foul play.

Mary Roach, the author of “Stiff: The Curious Life of Human Cadavers” (Norton, 2003), noted in a telephone interview that the smell of a body, however unforgettable, eventually does go away.

Exposed to the elements, bodies first pass the “fresh stage,” when the body is still fairly intact. As bacteria consume flesh, the body essentially passes from a solid to a liquid. Eventually all that is left is connective tissues and bones, “and then it stops smelling.”

Dying indoors prolongs the process, Ms. Roach said. “You die on a bed or carpet, it lingers,” she said. “It’s not like the great outdoors where you get broken quickly and return to soil. You become a cleaning issue. In nature, you don’t, because there are creatures — everybody from bacteria to insect life to the wolf – who are happy. It’s a big feast, and there’s not much left. If you die in New York City, you’re left to the guys in the haz-mat suits.”

Ms. Roach, who lives in Oakland, Calif., recalled a recent smell in her own house.

“We had a possum that died in the far reaches of our basement,” she said. “We didn’t realize what was going on. It’s difficult to get back there. For about two weeks there was a hideous smell and then it went away; basically there was nothing left for the bacteria to eat.”